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THO / PRIVACY

Privacy Policy

How we use and protect contact information submitted through this website.

Last updated: 22 August 2026

01

Responsible entity and scope

The Hotelier Office (THO) is the hospitality advisory brand of Karam Al Arabia Hospitality Consulting Company. This policy explains how we handle information submitted through our website, service-request forms and contact channels.

02

Information we collect

Information may include your name, contact details, email address, city, property type, project stage, target classification and details of the requested service or advisory challenge. We do not request payment details or identity documents through the website.

03

How information is used

We use the information to understand your request, contact you, identify the appropriate advisor or service, prepare relevant follow-up or a quotation, and improve inquiry handling. We do not sell your information to third parties.

04

Service providers and protection

Inquiry data may be processed through technology providers used to operate forms, store requests and support follow-up, including Wix. Access is limited according to operational need, and reasonable measures are applied to protect information against unauthorised access or use.

05

Retention and your choices

We retain inquiry information for as long as needed to manage communication, services and relevant regulatory or contractual requirements. You may request access, correction or deletion where legally available, and may ask us to stop marketing communication.